Privacy Policy for Blue Dune Effective Date: May 1, 2025 Last Updated: May 1, 2025
Blue Dune (“we,” “us,” or “our”) operates https://bluedune.ae (the “Site”), and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, use our services, or place an order with us.
- Information We Collect 1.1 Personal Data You Provide: • Contact information (name, email, phone number, shipping address) • Billing information (payment card details, billing address) • Account credentials (username, password) • Enquiry details (product interest, messages submitted via forms) 1.2 Automatically Collected Data: • Device & Usage Data (IP address, browser type, operating system, pages viewed, referral URL, timestamps) • Cookies and similar tracking technologies (see Section 4 below)
- Why We Collect & How We Use Your Data 2.1 To Process Orders & Provide Services • Fulfill your purchases of Guruji AI sculptures • Process payment transactions and prevent fraud 2.2 To Communicate with You • Respond to your inquiries or support requests • Send order confirmations, shipping notifications, and account alerts 2.3 To Improve & Personalize Your Experience • Analyze site usage to optimize design, content, and functionality • Personalize offers, recommendations, and marketing messages 2.4 Marketing & Promotions • With your consent, send newsletters, special offers, product updates 2.5 Legal Compliance & Protection • Comply with applicable laws, regulations, legal processes • Protect the rights, property, or safety of Blue Dune, our users, or others
- Legal Basis for Processing (EU/EEA) • Consent: You’ve opted in for marketing communications. • Contract: Processing is necessary to perform our contract (order fulfillment). • Legitimate Interests: Site analytics, fraud prevention, direct marketing. • Legal Obligation: Compliance with tax, financial reporting, or other legal requirements.
- Cookies & Tracking Technologies • Necessary Cookies: Essential for site functionality (shopping cart, login). • Performance Cookies: Collect anonymous analytics on site performance (Google Analytics). • Functional Cookies: Remember your preferences (language, currency). • Advertising Cookies: Deliver and measure the effectiveness of ads (Facebook Pixel, Google Ads). You can manage or disable cookies via your browser settings, but this may affect Site usability.
- Data Sharing & Third Parties • Service Providers: Payment processors (Stripe, PayPal), shipping carriers, hosting providers, analytics tools. • Marketing Partners: Email platforms (Mailchimp), advertising networks (Meta, Google). • Legal & Safety: Law enforcement, regulators, or others when required by law or to protect Blue Dune’s rights. We require all service providers to adhere to data protection standards.
- Data Retention We retain personal data only as long as necessary to: • Fulfill the purposes outlined in this policy, • Comply with our legal obligations, • Resolve disputes and enforce our agreements. Afterward, we securely delete or anonymize your information.
- Your Rights (Where Applicable) Depending on your jurisdiction, you may have the right to: • Access, correct, update, or delete your personal data • Restrict or object to our processing of your data • Data portability (receive your data in a common format) • Withdraw consent at any time for marketing communications To exercise any right, please contact us (see Section 9).
- Children’s Privacy Our Site and services are not directed to children under age 16. We do not knowingly collect or maintain personal data from minors.
- Security Measures We implement industry-standard technical and organizational measures (SSL encryption, access controls, secure data storage) to protect your data from unauthorized access, alteration, or disclosure.
- Third-Party Links Our Site may contain links to external websites. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy practices before providing any personal data.
- Changes to This Policy We may update this Privacy Policy periodically. We’ll post a prominent notice on the Site and update the “Last Updated” date. Continued use of our Site after changes signifies your acceptance of the revised policy.
- Contact Us If you have questions, concerns, or wish to exercise your data rights, please contact: Blue Dune Privacy Team Email: privacy@bluedune.ae Address: Blue Dune Trading LLC, Office 205, Al Ghurair Centre, Deira, Dubai, UAE Phone: +971-55-885-6464 Or via our online form: https://bluedune.ae/contact-us/
Thank you for trusting Blue Dune. We’re committed to safeguarding your privacy and providing you with exceptional service.